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As there’s only me, please feel free to contact me by UK Whatsapp Message ONLY with your genuine enquiry, for all others – please don’t waste your time or mine..!!
Sometimes we can get things wrong, but - the reason may simply be down to 'modern technology'? That's no excuse - I know, but if it is my/our fault, you can rest assured that I'll do everything in my power to make it right, even if it means issuing an apology and a 'full refund'.... that goes without saying!